What We Do
Highgate benefits from proficiencies across the hospitality management and investing landscape, which deliver the synergies and benefits of market intelligence, scale, technology and innovation to its partners, owners and other key stakeholders.
Table of Contents
Management
Highgate is internationally recognized as a dominant operator across diverse markets and asset types. Each segment of the portfolio operates as a focused business unit with a dedicated support team.
Our unmatched flow of real-time operating information and fundamental trends contributes to material RevPAR outperformance. With an already significant portfolio of hotels in the US, the Caribbean and Latin America, and Europe, our broad footprint keeps us innovating.
Highgate Select
Division focused on the management and development of select service, limited service and extended stay hotels. Differentiated management approach includes a hands-on leadership structure, access to cutting edge technology, and the ability to deliver industry-leading digital investment returns.
Creative Services
Highgate’s in-house brand strategy team is keenly focused on producing fully-integrated hospitality concepts and experiences for our hotels that generate awareness, optimize experience and drive profitability. We create innovative hospitality concepts with acclaimed architects, designers and F&B partners, that seamlessly connect branding, design and programming.
Design + Construction
LUCID, Highgate’s in-house Design & Construction Studio brings together a growing team of the industry’s most experienced and innovative leaders to deliver design and construction concepts for a variety of distinct product types and service platforms.
Sales + Revenue Management
We drive bookings through proprietary technology that forecasts market demand, understands air passenger traffic demand which forms actionable visitation intelligence, and is supported by a robust sales platform.
Premiere Presence
Our strong relationships with leading travel demand partners generate premium placement and provide end-to-end travel and meeting program solutions which dramatically increase room night share.
High-Performance Engine
Our custom booking engine and relationship with leading industry travel providers generate booking conversion rates and market share above industry standards.
Operating Efficiencies
The diversity of our portfolio coupled with our proprietary relationships for centralized purchasing and capex initiatives gives us unique operating leverage. Our history and continuous benchmarking of best practices across the operating platform drives incremental profitability versus competitive operators.
Asset Management
Recapitalization + Disposition
Financing and Capitalization
Sale Preparation
Creative Financial Structuring
Renewal
PIP Negotiation
ROI Analyses
Technical Services and Development
Construction Oversight
Renovation Planning
Development Management
Planning + Development
Site Selection
Feasibility
Construction Financing and Capital Raising
Technical Services and Development
FF&E Procurement
Concept Design
Pre-Opening + Operations
Staffing
OS&E Procurement
Revenue Management
Operational Issues
F&B and Brand Partnerships
Marketing Playbook
Branding & Programming
Receivership
Highgate, through its affiliates, is involved with lenders across the US in the loan resolution process, at times preparing workout evaluations and also acting in the capacity of Receiver. With extensive experience in this field, Highgate serves as Receiver for 200+ financially distressed including large urban assets (branded and independent), lifestyle, luxury, resorts and select service segments. Highgate has created an offering that allows lenders and special servicers to capitalize on the scale, operating efficiencies and institutional nature of a large multi-national hotel company.
DEVELOPMENT
Highgate’s development team has an average of 15 years of hotel development experience and is widely respected in the industry.
We have transferable experience in the value maximization of urban mixed-use assets through targeted acquisition, repositioning and monetization efforts in some of the strongest hotel markets. Additionally, we have demonstrated an ability to achieve the maximum efficiency of space and construction design across our hotel properties.
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$1.5BLed over $1.5b in hotel construction and renovation projects.
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$1.2BCurrently executing or planning $1.2b of capital projects
INVESTMENT MANAGEMENT
Highgate is a leader in sourcing, underwriting, and executing on differentiated hotel investment opportunities in across markets.
As a trusted partner with a longstanding track record operating for the industry’s largest REITs, private equity firms, institutional funds and private investors, we maintain industry leading risk-adjusted returns, with $25B+ in real estate transactions completed.
Technology Ventures
Highgate Technology Ventures (“HTV”) is a strategic, value added investment firm that makes venture and growth equity investments in the hospitality and travel industries.
HTV has made technology investments across North America and Europe in multiple focus areas within the hospitality and travel sectors, including: revenue management and distribution; B2B marketplaces and e-commerce; business intelligence and data analytics; alternative accommodations (including short-term rentals); travel consumer financing including (airlines, cruise lines, resorts, and tours); restaurant technology; and marketing solutions (including guest loyalty).