Highgate is a privately-held hotel Management Company that offers challenging career options and exceptional career growth. Associates who show excellent performance are developed and directed into a career path that is beneficial to themselves and to the company.
Highgate gives you the opportunity of working with a variety of major hotel brands which will help you enrich your expertise and develop an understanding of multiple brands within the industry.
Whether your interests lie in hotel general management, sales, food and beverage or multi-unit operations, you can switch brands without switching your employer. You can build years of impressive experience in many different lodging segments - and enjoy the benefits of working for one employer.
Highgate as a company is large enough to offer you endless opportunities and career growth, but small enough to value and appreciate the contributions of all associates. Highgate associates know that their hard work is noticed and their contributions are recognized.
Highgate's leadership team has extensive years of experience in the hospitality industry. All Highgate managers are highly respected professionals who deliver premium results.
Annually, Highgate offers a confidential, online associate survey that helps us measure key elements of employee satisfaction and engagement so we can target areas for improvement in our work environment.
Acquisitions play an important role in Highgate's strategy for long-term growth, and they are critical in developing Highgate's portfolio of successful hotels. We take care to welcome the associates of our acquisitions into the Highgate family, where they can benefit from expanded personal development and career opportunities. In fact, some of our senior leaders originally joined Highgate from acquired companies.
Associates of a company that is being acquired can feel overwhelmed by the experience. Highgate uses an innovative human resources model to introduce newly acquired associates to the company culture and make them feel at home. Communication is a vital component of this on-boarding process. As soon as an acquisition is announced, a Highgate Team is dispatched to the acquired site. The team meets with associates to walk through the integration process and timeline, making sure they know what to expect in the upcoming weeks and resolving any urgent professional or personal concerns.
Engaging the managers of the acquired company is also a key part of the process. In doing so, Highgate tries to involve these managers in the process of on-boarding the rest of the acquired associates. We work with the management team to integrate the new associates into our compensation structure.
When most acquisitions close, we hold an onsite orientation meeting to ensure a smooth integration process for the new associates. This helps them become productive quickly, and assures them that a support structure is there when they need it. The New Associate Orientation includes information on a range of areas, including Highgate benefits, policies, and workplace resources.
Encourages the health and financial well-being of its associates by providing acomprehensive benefits program, elective coverage options and a savings plan to meet the personal needs of all associates and their families. Eligible full-time associates have the opportunity to participate in Highgate’s comprehensive benefit program as summarized below.
Blue Cross Blue Shield of TX (BCBS)Preferred Provider Organization(PPO) — Two coverage levels (Diamond and Platinum) are offered via a PPO network providing higher benefit levels within - network providers. Medical coverage is available in four separate tiers (employee only, employee + spouse, employee + child (ren) or employee + family). Prescription drug coverage is available through Prime Therapeutics, an affiliate of BCBS.
Associates residing in California may also select the Kaiser Permanente Traditional HMO Plan or Deductible HMO Plan.
BCBS DentalPlan Dental coverage and in-/out-of-network providers is available in four separate tiers consistent with the medical plans. It includes preventive and diagnostic care, basic and major treatment and orthodontia (braces).
EyeMed Vision Plan Like the medical and dental plans, this plan provides you and your family with in-/out-of-network provider choice in four separate tiers. Coverage includes copay/discounted exams, contact lens fit/follow-up, standard plastic lenses, frames and contact lenses.
Basic Term Life/AD&D Insurance Eligible full-time associates are provided Basic Life and AD&D (Accidental Death and Dismemberment). The cost of this coverage is paid 100% by Highgate.
Voluntary Life and AD&D Insurance Eligible full-time associates have the option to purchase additional Life and AD&D insurance on a voluntary basis at discounted group premium rates.
Highgate offers Short Term Disability Insurance to help cover lost wages as a result of an accident or illness (for up to 12 weeks). The Short-Term Disability is a voluntary program and is available through Dearborn National.
Highgate offers Long Term Disability Insurance to cover lost wages as a result of an accident or illness. Benefits begin after 90 days of disability and may last through retirement age. The Long-Term Disability is a voluntary program and is available through Dearborn National.
Physician at your Fingertips
Board-certified physician consultation available 24/7/365 via telephone or online to associates and family members at no additional cost.
Wells Fargo Insurance Benefit HelpLine
d Your ultimate resource for employee benefits information, and your advocate to assist both you and your family with benefit-related questions.
Employee Assistance Program (EAP)
Highgate offers the EAP at no additional cost to all eligible associates. This program is completely confidential and offers counseling, support and assistance on a variety of issues. This benefit focuses on helping our associates maintain a work-life balance that encourages a high quality of life.
When you and your family are traveling for business or pleasure, in a foreign country or just 100 miles away from home, this program provides help in the event of a medical emergency.
Identity Theft Solutions
An identity theft protection and recovery solution, the Smart IDentity program is fully managed through a professionally trained and certified recovery advocate. The recovery advocate will manage your recovery process and handle all of the follow-up needed to restore your name and credit. As part of the Highgate team, you will receive this benefit at no cost.
Employee Financial Solutions
Wells Fargo Employee Financial SolutionsSM provides associates and family members access to mortgage, education and banking solutions to build your financial future.
Health Care and Dependent Care Flexible Spending Accounts (FSAs)
Highgate offers associates the opportunity to set aside pre-tax dollars from your paycheck to pay for eligible health care and dependent care expenses. You may choose to participate in one, both or neither of the FSA programs. The Health Care FSA includes a $500 carryover option.
Trustmark Benefits Universal Life
Highgate offers associates the opportunity to purchase additional life insurance coverage to help secure your family’s future. You may take the coverage with you if you leave the company. Coverage is available for both you and your dependents.
Trustmark Benefits Critical Illness
A severe life-threatening illness can happen to anyone. Critical Illness Insurance helps fill the financial gaps not covered by your medical or disability coverage. The plan is paid for by the associate, and you can take the coverage with you if you leave the company.
Trustmark Benefits Accident Insurance
Highgate offers associates the opportunity to purchase Accident insurance which is designed to help you fill the financial gaps caused by deductibles, co-payments and out-of- pocket costs related to an accidental injury.
Precious Pet Care
Highgate offers associates the opportunity to purchase Accident insurance which is designed to help you fill the financial gaps caused by deductibles, co-payments and out-of- pocket costs related to an accidental injury.
Family Protection Plus
Phone or face-to-face consultation with licensed attorneys is provided with this discounted legal services program.
Retirement Savings Plan 401(k)
Highgate’s 401(k) plan provides associates the opportunity to build savings for retirement on a tax- deferred basis. Eligible associates can determine their contribution amount which is then deducted from gross income before taxes are withheld.